Terms and conditions
Terms of Service
These terms govern the use of nusaraga.io, operated by Nusaraga Wellness, Jl. A.P. Pettarani No. 101, Bua Kana, Rappocini, Makassar, 90222, Indonesia. By using the site, you agree to these terms. Questions can be sent to [email protected].
Current version
Published 2026
Governing law
Indonesia
Use of the site
What you agree to when you browse
The site provides information about supplements, vitamins and minerals, and allows orders to be placed within Indonesia. You agree to use it for lawful purposes only and not to interfere with its operation, attempt unauthorised access, or copy content for commercial use without permission. Content is provided for general information and is not personal advice.
This applies to everything published here: pages describing natural supplements for men, ingredient and serving details, our energy and endurance supplements guide, and any notes on choosing a routine. None of it is written for your individual situation, and none of it replaces a conversation with a qualified professional who knows your history. If you are unsure whether a product fits your routine, ask before you order.
We may adjust pages, remove a listing, or pause a section of the site when a formula changes or a supplier updates their label. Where a link leads outside nusaraga.io, that site's own terms apply and we are not responsible for its content.
Products and descriptions
What the page says versus what the label says
Where it comes from
Supplier label data
Product descriptions, ingredient panels and serving sizes are based on the information supplied by manufacturers and printed on labels. We do not rewrite the numbers to look better than they are.
How it is kept
Updated when formulas move
We aim to keep pages accurate and update them when a formula changes. When a supplier alters a blend or a serving count, the page follows the new label rather than an older description.
What can differ
Small print discrepancies
Minor differences between the site description and the physical label can occur — a reworded ingredient name, a revised serving line. If you find one, write to [email protected] and we will check it against the current label.
The physical label always travels with the product and is the version we treat as final. Where a page and a label disagree, the label written for the batch you received is the one that applies to your package.
Order confirmed
Reference
An order is confirmed once we send an order reference. Until that message reaches you, nothing is locked in and nothing is charged.
Payment
Transfer / COD
Payment is by bank transfer or cash on delivery, depending on location. We do not process card payments online, and we never ask for card details by message.
Declined orders
Unavailable
We may decline or cancel an order if a product is unavailable or if the delivery address cannot be served. If that happens, we tell you and nothing further is owed on either side.
Orders and payment
How an order is placed and settled
Orders are placed through the site or by writing to our team. Payment is by bank transfer or cash on delivery, depending on location. We do not process card payments online. An order is confirmed once we send an order reference. We may decline or cancel an order if a product is unavailable or if the delivery address cannot be served.
Once we send the reference, treat it as the working record of your order: it carries the item list, the quantity, and the delivery address we will serve. If any line looks wrong, reply to that message before dispatch and we correct it there.
Where the payment methods are explained
Delivery
Across Indonesia, city by city
Delivery is arranged within Indonesia. Timeframes vary by city and island and are estimated when the order is confirmed, because a run to Java and a run to Sulawesi are not the same trip.
Risk passes to you on delivery. Please check the package on arrival and report any damage or missing item to [email protected] promptly so we can look into it with the delivery provider. Photographs of the box and the contents help, and a quick note on the day of arrival is easier to resolve than one sent weeks later.
- Arrival check
- Open the package on the day it lands and compare the contents with your order reference.
- Damage report
- Send the order reference, a short description, and photos to [email protected].
- Address limits
- Some addresses cannot be served by our delivery partners; we tell you before dispatch if yours is one of them.
Supplements and health
What these products are, and what they are not
Products sold on this site are supplements, not medicines. They are not intended to diagnose, treat or prevent any condition, and they are not a substitute for advice from a qualified professional. Do not use the site's content as a basis for changing prescribed care. Keep all products out of reach of children.
Read the label on the package you receive, follow the serving line printed there, and stop if you notice anything that concerns you. If you take prescribed care, are preparing for or recovering from a procedure, or are managing a long-term condition, speak with a qualified professional before adding any men's vitamin supplements or natural capsules for strength and vitality to your day. That conversation belongs with someone who knows your history — not with a product page.
Our guides on energy and endurance supplements and on choosing a routine are written as general context for healthy lifestyle products. They explain what a formula contains and how a serving is usually taken. They do not set a dose for you.
Before you add anything
- Read the ingredient panel on the package, not only the page.
- Keep to the serving line printed on that label.
- Store the container as the label instructs, out of reach of children.
- Ask a qualified professional if you take prescribed care or manage a long-term condition.
Returns and cancellations
Changing your mind, before and after dispatch
Cancel before dispatch
Full cancellation
If you need to cancel, contact us before the order is dispatched. Reply to your order reference or write to [email protected] and state the reference so we find the file quickly.
Return after delivery
Unopened only
Once delivered, returns are accepted where the product is unopened and the packaging is intact, and where the request is made within a reasonable period. Opened containers cannot be resold, so they cannot be taken back.
Damaged or incorrect item
Report on receipt
Report damaged or incorrect items on receipt. Contact [email protected] to start a return or cancellation; keep the packaging until the matter is settled.
How a return is arranged
By message
Send the order reference, the reason, and a photo of the unopened package. We reply with the return address and confirm the next step in writing, so both sides have a record.
Intellectual property
What you may read, share, and reuse
Text, images and page structure on nusaraga.io belong to Nusaraga Wellness or are used with permission. You may read, share links and print pages for personal use. Republishing content, using it in another commercial site, or presenting it as your own requires written permission.
Brand names and product names remain the property of their respective owners. If you publish a wellness resource and would like to quote a page, write to [email protected] with the passage and where it will appear, and we will answer.
Limitation of liability
Where responsibility stops
The site is provided on an "as is" basis. We take care to keep information accurate but do not guarantee that every page is free of error or always available.
To the extent permitted by law, Nusaraga Wellness is not liable for indirect losses arising from use of the site. Nothing in these terms limits rights that cannot be limited under Indonesian law. If a page is unavailable when you need it, our team can still answer by email or phone during working hours.
We may update these terms to reflect changes in the law or our practices; the current version is always published on this page. Continued use of the site after an update indicates acceptance of the revised terms.
Governing law and changes
Governed by the laws of Indonesia
These terms are governed by the laws of Indonesia. Disputes are subject to the jurisdiction of the courts in Makassar. This page always carries the version in force; if you need an older copy for your records, ask us and we will send the text you were shown when you ordered.
Questions from readers
Short answers to the usual terms questions
Which payment methods are accepted?
Bank transfer or cash on delivery, depending on your location. We do not process card payments online. If a message arrives asking for card details on our behalf, it is not from us — report it to [email protected].
Can I cancel an order?
Yes, if you contact us before dispatch. After delivery, returns are accepted for unopened products with intact packaging. Reply to your order reference so we can match the request to the right file.
The page says one thing and my label says another. What now?
Send the product name and a photo of the label to [email protected]. We check it against the supplier's current sheet and correct the page if it is out of date. The label in your hands is the version we treat as final for your package.
Does the site content replace advice from a professional?
No. Everything published here — including our guides to vitamins and minerals for men and to men's health support — is general information about supplements and healthy lifestyle products. It is written for a broad audience and does not account for your own situation.
Still need a hand
Ask us before you order
If a clause here is unclear, or you want to know whether a supplement fits a routine you already keep, write to our team first. We answer Monday to Friday, 09:00–18:00, and we would rather explain a serving line than process a return.